What did the patients say?  2010/2011

Morley Ave 84% satisfaction


More chairs required
Seems just fine to me
Michelle is lovely
This pharmacy has never failed to provide the service required
Emily and Tina very polite and helpful
Super service
Lovely staff very helpful
Shop staff are lovely
Cannot see script numbers from the chairs
We have been in the area for 15 years and get excellent service
All staff lovely, enjoy coming in
Need more chairs
More seats
Very polite when I come in
Staff always polite and helpful, despite being busy
Super service
Cannot see the number machine
I have used this pharmacy since I moved here it provides exceptional service
I am not happy waiting for my medication and addicts get served first
All staff are friendly and polite
New layout not so good, should have a drop off counter
Very good I have confidence in the pharmacist
I like the new layout, there is more space
Think as good as it gets


Six ways 88% satisfaction


I think the staff should be allowed to sit down
Staff should have seating, happy staff happy customers
The staff are always polite and friendly
More comfortable seats with arms

Pittville 92% Satisfaction

Great service
Problems with pathfinder scheme, patients not informed at end of cycle
A great community asset
Excellent staff, very cheerful
Not happy with delivery service, two items but one delivered to empty house
More politeness and efficiency from a particular male pharmacist
You seldom have all of my prescription, trade off between convenience and lack of stock
Very helpful
More good looking staff


Church Road 92% Satisfaction

Thank you for your service
A welcome community pharmacy
Signs on shelves do not always match where stock is
Sometimes delays at pharmacy counter even though a lot of staff in other parts of the shop
My wife and I say if we move house we must take Badhams with us
I have found the staff knowledgeable and helpful
An exceptional service, key to the village, super staff
Always helpful and polite, quick service
More seats
Your pharmacist Charlie is excellent
Such a delight to use this pharmacy, staff lovely disposition
More chairs

Parton Road 88% Satisfaction

Always very pleasant people
Great staff
It would be nice to open on Saturdays
Shorter lunch time closing
Excellent service especially Emma
The staff cope very well with a very small pharmacy
A very much valued local service, please keep

Whaddon Road 94% Satisfaction

The staff are always very polite and helpful
Spot on
They are very good with helping and advice
I have used for the pharmacy for over 60 years, when Mr Badham had it, plenty of changes I have seen but overall it is ok
All good
First Class Excellent
Justine can get a bit feisty at times but she is good hearted, Beatrice however is simply beautiful
All your staff are gorgeous and very helpful, even the one who has lost her voice and does not say a lot
This pharmacy always gives excellent service and apart from a recent reduction in certain types of stock, is always ready to help

Stoke Road 88%Satisfaction

Designated waiting area for waiting scripts
The staff should help each other more, one member of staff was searching for something and no one tried to help her
Can you suggest to the doctors that only supply one month’s medication for new products to save money
If repeat prescriptions of certain items are required on ongoing basis, why not held in stock.
It would be improved if it opened closed for a shorter period at lunchtimes
Brilliant service, lovely staff what more can I say thank you Badhams
Another day for 10% off for OAP
Excellent service from excellent staff
Always found staff at both of Badham Chemists in Cleeve to be very helpful
Not open all of the time, lunchtimes and Saturdays
A coffee shop
Seating area
It seems good to me
I am very satisfied


Brockworth 88% Satisfaction

Excellent staff really like the openness of the new shop
Always a very fast service
Very helpful and efficient
A more prominent shop
Staff always very very helpful
They are by far the most tremendous most efficient pharmacy in the area

Rikenell 86% Satisfaction

Always very polite and friendly, this goes a long way
Of the pharmacies I use, this is the most efficient
The delivery service is excellent
All in all it is usually good, but there are times when I have to stand and wait, I am on painkillers and it can be uncomfortable
I have found since Badhams took over the service has improved very much and it is quicker to get your medication
Staff great
There has been times when I have picked up a prescription and not been given it all because I have more than I script in separate bags
Would like to see a consultation room as personal matters can be overheard
More seating
Of all the pharmacies that I go to this gives the best service by far, if I lived closer I would use it all of the time
Very efficient and polite
Staff are very polite; I wish you had free parking
Better layout, looks tired
If you do not have medication you can get it next from your warehouse near by
I have found this pharmacy to be very clean, efficient and the staff very polite
None, very quick compared to others, that is why I use it
Never go anywhere else
I have always been very impressed with this pharmacy, I believe Badhams to be an excellent organisation
The staff are always very friendly
Thank you to you all
Prompt, polite service
The service is excellent
Please update waiting area
When a repeat prescription is due, should be ready and waiting
An excellent service well done
Just tell us how long our medicines will be

Priors Park 94% Satisfaction


Best thing to happen in Priors Park
Staff are excellent
Pleasant and very helpful staff
Nothing, very good
You are the best think since sliced bread
Great to have a chemist so close
All very good
None, very happy


Hewlett Road 84% Satisfaction

Thank you for excellent service
Can the door not slam closed
More seating
Better waiting area more seats
Electric door
The staff makes this pharmacy
Always find the staff very polite and helpful, with a smile on their face

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